Le Magasin UPS - New Smyrna Beach, Florida

Presto

Outstanding customer service. I’m relatively new to the area and have been frequently to this store. The employees are very courteous and helpful. On more than one occasion, Sharon has stepped up to assist me. Having recently moved to the neighborhood, I’ve been going to this store often….Sharon & team - THANK YOU VERY MUCH!

DeeG

What happened to the cool light rock music at this UPS store? While I would wait (busy store) I could listen to music I like, similar to Publix. Now they’re playing really loud music in a different language, sounds like Indian. I love to travel and experience other cultures but India via NSB isn’t my first choice

Meg Amelia Snyder

Have been here twice now. Usually go to Daytona but this location is more convenient for me. I was in and out quickly and parking wasn’t an issue. The employees were not as nice/helpful as the store in Daytona but so far no one has been rude or unprofessional as others have mentioned. Only had 2 returns each time though so that may have something to do with it. I’ll update this if anything changes.

Jessica Kirchberg

I had a fantastic experience this morning. Jim helped me and was informative, efficient, calm, and helpful. The whole store had a calm feeling to it. I really appreciate these types of positive customer service experiences where the associate is so helpful, knowledgeable and friendly. Thank you!

Matt Faulkner

This is a great UPS store. all the employees are amazing and I got to know Denise a little bit and she’s the best. They process a lot of packages, so be patient and kind. I don't understand any of the poor reviews.

Tamara Cate

Wow. I have returned Amazon packages before at UPS store, but never this location. When the employee saw I had 5 items to return her response was "oh God" (older woman with grey and colorful hair in braids) . She then told me I had to buy boxes from them. The items were still in the plastic packages I received them in
I am new to this town and will take my business elsewhere

SGT Berry

I went in yesterday, and although I received good service the last time I was there, the Spectrum internet was down, and I saw all the employees sitting down and almost seemed to want to close down the store. I was able to give my pre labeled Amazon return to one of the employees, who was wearing a mask ( face diaper), and I found that concerning so far away from the " scam" demic and the many studies which have found no definitive benefits to withholding oxygen and concentrating high and toxic levels of acidic CO2 into your lungs. It's like trying to keep mosquitoes ? out of your yard with 3 chain link fences . It is also very impersonal to many and violates the American for Disabilities Act since deaf customers can't read lips to communicate.
It also hides smiles and very important body language that is essential for young children to communicate and help in their communicative and brain development.
If that person feels she has such a compromised immune system or is afraid of other people's germs and possible contagious status, perhaps she shouldn't be working around the public?. I hope she finds courage to believe in her own immune system and strengthen it through sunlight, exercise, good diet, and getting sick to increase her OWN natural immunity

michael ceja

This place has to be the worst ups store.

These idiots need to learn customer service

The old lady that helped me was a moron and shouldn't be working.

Do not go to this place a bunch of morons work here.

My company is local
I live local
I spend my money local

EXCEPT FOR THIS PLACE
I recommend you do the same.